What does the intro call cost, really?
Nothing, and there's no catch, but there is a boundary. The intro call tells you whether we're the right fit and what a Discovery Phase would cover. The analysis itself, from ROI and technical path to specification and estimates, is the paid Discovery Phase.
How much is the Discovery Phase?
A fixed price: USD 5k, 10k or 15k, depending on the scope – a standard analysis and a complex system are not the same job. If the number doesn't fit your budget, you'll know on the intro call, not after three.
Do you design user interfaces?
Rarely. We build the engines – data flow, models, integrations – and many of our systems have no interface at all; they plug into yours. When a product needs one, we build it or integrate with your front-end team. We don't produce mockups in Discovery.
Do you work fixed price?
Yes, when scope is clear – usually after Discovery. Before that, time & materials with a cap, or a retainer. We'll recommend the model that fits the uncertainty in your project, not the one that's best for us.
Who owns the IP and the code?
Everything built for you is yours: code, models, documentation, to keep, change and run without us. Our reusable components, which make delivery faster, come with an unlimited license.
Can you work inside our cloud and with our engineers?
That's the default. We build on your account, in your repositories, with your team in the reviews – that's the co-creation we mean, and it's why they can run it after we step back.
What do you do for an FDA or EU MDR submission?
We don't write the submission; your regulatory team does. We make sure the system can answer its questions: data lineage, training records, validation results, change control, and documentation a reviewer can read.
How fast can you start?
The intro call happens as soon as an architect has read your brief. The Discovery Phase usually begins within a couple of weeks after that. Build timelines come out of Discovery, not out of a sales call.
What if AI turns out to be the wrong tool?
We'll say so as early as we can, often on the intro call, and suggest the cheaper thing: a data pipeline, a report, a rules engine. Several of our best client relationships started with “not yet.”